As always, caring for our guests and our associates is our top priority. We have partnered with top experts to implement new standards of safety and enhanced operational protocols and procedures which are among the most stringent in the hospitality industry. To learn more about the extensive measures we are taking to safeguard, protect and care for our valued guests and colleagues, visit ALLSafeandWell.com.
In accordance with Key to NYC, all guests 5 years old and above are required to provide proof of COVID-19 vaccination along with your photo ID prior to entering The Palm Court, Champagne Bar, and Fitness Center.
Please note there are some modifications to hotel operations, in compliance with New York’s safety ordinance.
– Face Mask
Masks must be worn in all public areas and event spaces of the hotel, unless you are sitting and eating. A Comfort Kit, containing masks, gloves, and hand sanitizer has been placed in all guest rooms and suites. Kits are also available at the Reception Desk.
– Social Distancing
Furniture throughout the public areas of the hotel have been rearranged to facilitate social distancing.
– Hand Sanitizing
Hand Sanitizing Stations have been placed in key common areas throughout the hotel.
Your room will be thoroughly cleaned and disinfected with EPA-registered cleaning products. Housekeeping services are in operation however turndown service is temporarily available by request only. Please inform the Reception Desk of your request.
– In-Room Dining
In-room dining is available daily, 24 hours a day, for breakfast, lunch, and dinner. Menus are available by QR code, and is also electronically presented on guest room or suite TVs. Please let us know if you prefer that our servers leave your order outside your door, rather than entering your guest room or suite.