Each Concierge at The Plaza, a Fairmont Managed Hotel, is a member of the Les Clefs d’Or. Les Clefs d’Or concierges – recognizable by the golden keys displayed on the lapels of their uniforms – have their fingers on the pulses of their cities, are able to advise guests on restaurants, night life, sporting and theater events, sightseeing tours and shopping among other things. They are able to direct guests to any location or product at any time of day or night.
Consequently, The Plaza concierge department is uniquely equipped to assist our guests in accessing the best of New York’s events and attractions, including restaurant reservations, theatre tickets, concert passes and sporting events. Please feel free to contact the Plaza Concierge prior to your arrival so they may offer guidance on your unique array of needs and arrange for any special requests.

Available each day in the Fifth Avenue hotel lobby.
Available from 11 PM until 6 AM at the overnight desk.

Video Blog courtesy of GloboMaestro

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